Working in the recession under pressure and with perseverance - Sales Associate H&M Employee Review

4.0
15 Apr 2009
Recommend
CEO approval
Business outlook

Pros

H&M offers a diverse and open company atmosphere. It is fast paced, challenging and will hone sales, delegating and interpersonal skills. H&M offers domestic partnership, free life insurance, health, medical, dental and special discounts. Constant feedback and straightforward values are ones that are utilized on a daily basis. Internal issues that may arise are rectified ccordingly. A Human Resource Manager is at some locations, creating a space for comfort, confidentiality. Employees should always be aware of their rights, which is something they stress. Opportunities for advancement is through the Internal Promotions Process ; associates interested train for two weeks.

Cons

H&M requires and expects a lot from their associates. You may find yourself doing other people’s jobs, and sometimes communication between associates and management is poor. Furthermore, due to the garments having low price points, it opens up the doors to citizens from every social status, which makes an interesting mix of clientele in one setting. Another downside is that there is an unofficial title for an associate called, Department Responsible. The position is really an assistant manager position, but associates perform a lot of managerial functions, but are paid like regular sales associate.Also, computers are are a little outdated.

Explore other reviews about H&M

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Opportunity to grow with the company

Cons

You have to be flexible with the schedule

2.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Job had potential growth when company was in a healthy state, ability to move into different career paths internally, pay is competitive, discounts on clothes a plus

Cons

Company lacks ability to adapt and evolve with market which has resulted in poor sales, mass layoffs, constant restructuring of positions, putting people in positions with limitedexperience and setting them up for failure consistently, poor leadership, lack of accountability and ownership, bonus structure poor, work life balance non existent if you are in an operations role.

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