Good Company, needs cultural revamp - Manager Four Seasons Employee Review

2.0
15 Sept 2024
Recommend
CEO approval
Business outlook

Pros

- Benefits are great, you get to stay at fabulous properties, though a bit hard to get the very best ones. - Great brand to work for, there is a sense of pride - Office culture is good with friendly people, free and high-quality lunch and regular outings, events, etc. - Most people at the middle management or lower are helpful, talented, collaborative, eager to achieve.

Cons

- Very political, senior management in particular exhibit almost an adversarial attitude to each other - a lot of "Those guys" "It's their problem" "They didn't specify it" - rather than fostering conversation and collaboration - Some managers are extreme micro-managers, to the point of selecting font colors. Too focused on how they or their team appears to their managers or others in the company. - Too much bureaucracy, for the smallest changes possible. Tied with the above, results in a lot of things not progressing. - Office location is a bit out of the way, so driving in 3 days a week is difficult.

Explore other reviews about Four Seasons

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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