Terrible - CS Agent Foundever Employee Review

1.0
30 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Very few I could think of, but maybe working with people from different countries.

Cons

Poor management and security protocols are not followed. The brands they work for don’t have an idea of hoy exposed the are. All of the mismanagement ends up affecting the agents who are on a very low salary.

Explore other reviews about Foundever

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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