Terrible management, hated going to work. - Head Cashier Forever 21 Employee Review

1.0
21 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Able to slack off Some people were friendly, depending. Basically when doing go backs, it's like shopping. You can put things aside for yourself

Cons

10% discount Constantly cleaning, not a lot of customer service. Rude people. Think they're so much better than you Really tiring, no one wanted to be at work everytime.

Explore other reviews about Forever 21

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay was decent, managers were nice, & was scheduled to work every day

Cons

One of the cons was that if you had closing shift during peak season, you weren't allowed to go home until everything was organized (around 1 am)

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team, collaborative and competent.

Cons

Workload and miscommunication between departments

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