Pros
I enjoyed the clean, professional environment in which the original founder enforced. Very google-esque with putting green, bean bags, PlayStation etc. Free coffee and very much a clean desk system. The original founder was clean on his vision for the company and looked for opportunities to be different in the market. Didn't like to discount services and wanted to drive value into every deal. A good approach to business. The customer base is fairly typical of an ISP, 80% of the revenue from 20% of the client base. Definitely more focus on enterprise sales rather than partner business, likely due to the higher margins. That team definitely had more attention. Once the founder sold the company it went down hill; overnight.
Cons
Post sale the business became less interested in staff retention and care, removing the unlimited holiday, birthday amazon vouchers and team events - and instead was managed by margin hungry "old school" thinking management team who financially had their backs against the wall every month, which meant aggressive bullying for sales and multiple target/commission alterations.