Aoid like the plague! - Director Flame PR Employee Review

We’re disappointed to read that your experience with us was not a positive one and regret that it left such strong feelings. This is never the outcome we want for anyone who joins or leaves the business. We understand that working styles and expectations can differ, particularly in a fast-paced agency environment – where pressures of delivering quality work in a timely manner are ever-present. Nonetheless, we continue to focus on strengthening our internal processes, communication, and collaborative culture to ensure clarity, flexibility, and a positive experience for our team. A six-month probation period is standard across the PR industry. We also fast-track staff whose performance demonstrates strong capability and thorough understanding of the company’s client work, confirming their long-term place within the team. Probation serves as an opportunity for both the company and the employee to ensure the role is a good fit, while allowing flexibility with a week’s notice period if either party decides to move on. We recognise the importance of work-life balance and strive to ensure our people can work regular hours, rest, and recharge, enabling them to enjoy their time at work AND perform at their best to deliver high-quality results. While there are occasions when additional effort is required to meet client needs, this is not an ongoing expectation. We automatically provide time off in lieu for any additional hours worked, to recognise our team’s dedication and support their wellbeing, as well as maintain fairness. We are delighted that many team members have used their accrued time for a fun day out or for something they have been meaning to do, allowing them to enjoy a well-earned break without using their annual leave, and showing our appreciation for their hard work. With the dedication, support, and professionalism of our team, we’re proud of the long-term client relationships we’ve built together. We welcome all feedback that helps us refine how we operate and continue improving the way we support both our people and our clients.