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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Horrendous turnover - Customer Experience Manager Firstsource Solutions Employee Review

      2.0
      12 Aug 2025
      Customer experience manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Very fast paced and dynamic

      Cons

      Turnover created too much instability

      avatar
      Firstsource Solutions Response
      7mo
      Thank you for sharing your feedback. We’re glad to hear you appreciated the fast-paced and dynamic environment here. We recognise that turnover can create challenges, and we continue to focus on supporting, developing, and retaining our people, who are at the heart of everything we do.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 Jun 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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