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Firstsource Solutions

Engaged employer

Review - Call Center Representative Firstsource Solutions Employee Review

4.0
1 May 2025
Recommend
CEO approval
Business outlook

Pros

Listening to employees with focus group discussions with HR

Cons

Low pay increase per year

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Firstsource Solutions Response
1y
We appreciate the feedback regarding compensation and understand that pay is a key factor in overall job satisfaction. As an organization, we regularly review our compensation structures to ensure they are competitive and aligned with market standards, internal equity, and organizational goals. While we may not always be able to match every expectation immediately, we are committed to ongoing dialogue, transparency, and continuous improvement.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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