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Firstsource Solutions

Engaged employer

. - CSA - Customer Service Associate Firstsource Solutions Employee Review

3.0
18 Nov 2024
Recommend
CEO approval
Business outlook

Pros

U can earn in incentives

Cons

Work pressure is more sometimes

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Firstsource Solutions Response
1y
Thank you for sharing your feedback! It's great to hear that the opportunity to earn incentives is a positive aspect of your experience. We strive to reward performance and provide motivating opportunities for our employees. We understand that work pressure can sometimes be high, but it is primarily driven by client requirements and schedules. We appreciate the dedication and hard work of our team in managing these demands, and we remain committed to supporting employees to maintain a healthy work-life balance wherever possible.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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