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Firstsource Solutions

Engaged employer

... - CSA - Customer Service Associate Firstsource Solutions Employee Review

2.0
25 Aug 2024
Recommend
CEO approval
Business outlook

Pros

incentives if ur into doing sales and other things

Cons

less salary in comaprison to the work u get to handle

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Firstsource Solutions Response
1y
Thank you for your feedback. We appreciate your input and are glad to hear that you find our training programs valuable for career growth.Our incentive programs are designed to reward performance in sales and other specific areas, but we recognize the need to continually assess and ensure that our overall compensation structure is fair and competitive relative to the work handled. We are committed to reviewing our salary and incentive structures to better align with the responsibilities and efforts required by each role.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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