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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Floating status twice - Customer Service Representative (CSR) Firstsource Solutions Employee Review

      1.0
      20 Feb 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Coworkers are friendly and overall has a harmonious working environment

      Cons

      Got into floating status twice without pay.

      avatar
      Firstsource Solutions Response
      2y
      Thank you for your positive feedback! We create a workplace where everyone feels valued and respected, and where collaboration and camaraderie thrive. We understand the financial strain and uncertainty that this situation can cause, and we sincerely apologize for any distress it may have caused.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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