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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Bazaar - CSA - Customer Service Associate Firstsource Solutions Employee Review

      3.0
      22 Nov 2018
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible shifts, good colleagues, Few good process

      Cons

      Cab service, zero accountability, poor HR

      avatar
      Firstsource Solutions Response
      7y
      Thanks for writing in. We are sorry to hear about your experience. We would like to know about the same in detail. Do share your contact details with us so we can discuss it. Employee experience is prime to us and we would want to make sure you have a good work environment.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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