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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Wait... The CEO was a CSR two months ago? - Customer Care Specialist Firstsource Solutions Employee Review

      1.0
      29 Nov 2016
      Customer care specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      good money, good benefits, some nice people

      Cons

      some funky pajama wearing employees, WAY GHETTO, structure and organization is so needed

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      Firstsource Solutions Response
      9y
      Thank you for taking the time to leave us your review. We welcome all suggestions and ideas to continually improve our employee experiences. Please feel free to get in contact with us and provide us a further insight to your feedback so that we can make Firstsource a better place to work for all of our current and future employees.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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