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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      might be useful for freshers - Customer Service Representative (CSR) Firstsource Solutions Employee Review

      3.0
      26 Dec 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent Incentives will be compensated

      Cons

      They only offer night shift

      avatar
      Firstsource Solutions Response
      5mo
      Thank you for your feedback. We’re glad to hear that you find the incentive structure fair and motivating. Certain processes operate based on client time zones, which makes night schedules a business requirement. However, we truly appreciate your flexibility and commitment in adapting to these shifts.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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