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Firstsource Solutions

Engaged employer

Great Culture, Work Life Balance and Amazing Growth - Senior Customer Service Associate Firstsource Solutions Employee Review

4.0
24 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good work environment Supportive Management Career Growth Work from home opportunity Friendly colleagues

Cons

No Night Shift Allowance Long Working Hours (10 Hours Shift) Low salary

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Firstsource Solutions Response
5mo
Thank you for taking the time to share your feedback. We’re happy to know that you value the positive work environment, supportive management, career growth opportunities, and flexibility such as work-from-home options. Shift patterns and pay structures are aligned with business and client requirements; however, we continuously review compensation frameworks to ensure fairness and alignment with industry practices.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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