Hit or Miss - Sales and Service Representative II First Citizens Bank Employee Review

2.0
22 Sept 2020
Recommend
CEO approval
Business outlook

Pros

You can learn a lot about the financial industry

Cons

Wages are lower than surrounding banks, benefits are terrible, management is a hit or miss, some branches have great management and other branches have the worst management I have ever witnessed. No hazard pay or incentives due to COVID.

Explore other reviews about First Citizens Bank

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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