Family owned bank pushing to change - Anonymous employee First Citizens Bank Employee Review

4.0
2 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are very nice, the pay is competitive,good 401k match, and your ideas are valued. There is a cafeteria on site in Raleigh and being headquartered in Raleigh means you get to see many different departments.

Cons

The healthcare benefits are expensive, 401k investment options are limited, and the company is going through a cultural shift. Some pockets of the organization are resistant to change and get in their own way. Also, there are no bonuses so be sure to consider this when negotiating salary.

Explore other reviews about First Citizens Bank

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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