Good benefits but difficult raise process - Senior Sales and Service Representative First Citizens Bank Employee Review

4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and 401k matching.

Cons

Poor raise structure. It is a battle to get any out of cycle raise even when you are recognized all the way up the leadership chain.

Explore other reviews about First Citizens Bank

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good learning experience, solid pay

Cons

Wasn't the best for finding a full time job after college

2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Solid pay, comp structure Many good co-workers/partners Some flexibility in your day-to day

Cons

Nonstop Work Little to none support/training Mediocre at best management Numbers, numbers, and numbers is all they care about Headed down the path of Chase, Wells, BofA in a bad way of growing but looking at numbers nonstop and profits so they don’t care about employees or customers.

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