Pros
Private company alleviates any issues with potentially conflicting best interests of shareholders vs clients.
Cons
Company offered a voluntary buyout a few years ago and thousands of managers retired because of it. This created a power vacuum that was filled by some of the worst business people known to mankind. In fact, the person they hired to run personal investing left with her hair on fire less than two years in (she’s at vanguard now). The folks inherited as executive leaders are amateur, and it’s obvious. Legions of leaders who lack leadership and managerial skills. You’ll find some Cracker Jack MBAs who did a corp sponsored exec mba via UMASS or similar - you won’t find talented and experienced/accomplished executives. Just decades-old folks who move from division to division every so often. Salt Lake City site’s ubiquity of Mormons makes for a bizarre, cliquey, and toxic atmosphere. Words can’t describe the oddness with this regional site.