Pros
- Will hire almost anyone who applies - Benefits are good - 401k match - Potential to get licensed, where you go after that is up to you
Cons
- Definitely a call center, anyone who tells you different is lying - Turnover rate is ridiculous, they hire 30 people a month to fill all the vacant roles - Only real incentive is monetary - Monitored on every call and if you don't have a high enough calls per hour you get in trouble - You do not learn any real transferable skills, unless you go to another call center - If you think you will switch roles quickly so you are not on the phones, expect to do a minimum of two years answering phones for 8 hours a day - They tell you the customers are nice, but that is very far from the truth I would say roughly half are very rude