High Stress/Low Money - Inside Sales Representative Ferguson Employee Review

3.0
28 Jun 2020
Recommend
CEO approval
Business outlook

Pros

The bosses really take an interest in your work and want you to succeed. There is a lot of turnover so decent opportunities for advancement.

Cons

When COVID-19 hit we all went remote and then they gave the hourly workers a 15% pay cut and asked us to do more work. My work, for the most part, doubled in terms of phone calls and emails. But when we needed support there was no accountability in upper management and they let other verticals slack off while hounding us about not doing enough. The lack of support, direction, and communication during the crisis lead me to look for and accept another job.

Explore other reviews about Ferguson

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Huge office space and freedom to work independently in break rooms instead of being stuck at a desk. They have many opportunities for growth but the high paying roles are salaried and are paid once a month instead of biweekly. Overall a great company with good benefits

Cons

Lower pay than normal for the work

3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Stable company with strong financial backing and deep pockets. Solid commission opportunities once you build a strong client base. Certain regions and business groups are willing to invest in and support business growth.

Cons

Some regions are under constant pressure to cut costs, making it increasingly difficult to service customers effectively and grow the business. Management is often absent and lacks understanding of the day-to-day realities of running such a lean operation. Overall talent quality has been declining, and the management compensation and bonus structure frequently drives irrational decision-making.

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