Ferguson Reviews

3.5

58% would recommend to a friend

(2,893 total reviews)
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Kevin Murphy

70% approve of CEO

57% positive business outlook

Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,893 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
12 Feb 2015
Recommend
CEO approval
Business outlook

Pros

-Good benefits -Pay is on par if not a tad better than a lot of jobs most marketing/management majors score right out of school -Develop a strong work ethic due to doing a lot of grunt work you really never wanted to do with a degree -IF you are the right fit, opportunity to do outside sales, manage a branch, operations manager, etc. will present itself but if you can make it past the years of work at the store level on the counter or in "inside sales"

Cons

-Not a good fit for the typical marketing major they hire fresh out of school. They sell the training program well, but it is not exactly always a reality. You have to be a specific kind of person (down home, "rough around the edges") to relate to the industry and customers. It isn't a glamorous job or industry, and you get your hands dirty a lot due to having to pull orders in the warehouse, hop on the forklift, etc. even when you are in counter sales/inside sales -In my case, I was working on the counter (you are literally working behind the counter of a store) after my time in the warehouse with no set end in sight. I did not see when and where the big outside sales opportunity I wanted would open up, but I knew it would be a few years.. - Learning curve: Whether you are doing plumbing, HVAC, etc. you MUST enjoy learning about these kinds of things...you are having to talk to contractors daily about their projects and they ask you technical questions, product recommendations, etc. If you have no interest or really any prior background in this kind of thing then you will have a hard time catching on and enjoying your job. -Understaffed branches are a huge issue. Most branches have 2 people on the counter and a warehouse associate who is also a delivery driver. In the busy season the phones ring non stop, guys line up behind the counter, and the driver is gone it is extremely hectic and you really have to know what you are doing. It is frustrating a huge flaw of the company as it effects customer service. A WORD OF ADVICE TO ANY RECENT/SOON TO BE RECENT GRAD THINKING ABOUT BEING A FERGUSON TRAINEE: Think a hard about industry fit. The people who like this most are usually ones who are rough around the edges and have some prior knowledge or just a genuine interest in the construction industry. If it does not interest you, look for something else. You won't like it.

1.0
9 Mar 2019
Recommend
CEO approval
Business outlook

Pros

It used to be a great place to work and the company seemed to really value its associates. Decent pay, good variety of advancement options, it was a place that you could easily stay for decades instead of years.

Cons

The whole culture of the company is changing to be completely profit-driven. We're throwing money at contractors and laying off associates. Every team is overworked, short-staffed (and getting shorter), and they've stopped sharing 'person X has left the company' announcements because so many people are heading out the door.

2.0
14 Jan 2025

Anywhere else is better

Recommend
CEO approval
Business outlook

Pros

They do try hard to pretend to care. Some individuals do actually care but they cant care more than they care for their own jobs. Strong organization within its sector Allegedly good benefits but I have found other companies to be better. In-depth onboarding scheme and continuing training Kind coworkers

Cons

30 billion dollar company with little to show for it. Constantly taking about "economic headwinds" and why they cannot pay you the market rate for your role. They pretend like offering a $1,500 scholarship for a couple of kids is some insane charity. Its not. Its 0.00005% of their claimed $30 billion. Its offensive. 401k match is vastly uncompetitive. Strong desire for RTO, many work hybrid despite no one else on their team even being in the same time zone. Constantly changing management/executives. With this, constantly changing initiatives. Meetings. SO MANY MEETINGS. Meetings about meetings. Meetings about feelings about meetings. No regard for timeliness in meetings either. They will easily run 15 minutes over with zero acknowledgment. Middle management. These people exist to squawk like seagulls at each other in other meetings. From a day-to-day basis, they do nothing else except sit in meetings and meetings about meetings. Many people have worked for this company for many years but have never worked in their profession at another company so they dont realize how bad it is.

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Glassdoor has 2,989 Ferguson reviews submitted anonymously by Ferguson employees. Read employee reviews and ratings on Glassdoor to decide if Ferguson is right for you.