Great job description but not as stated - Trade Counter Assistant Eurocell Employee Review

2.0
25 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Uniform, safety boots, hi vis and PPE

Cons

Little pay and long hours

avatar
Eurocell Response
5y
Thank you for taking the time to leave your review about your time at Eurocell. I'd very much like the opportunity to hear more about your experience if you would be willing to spare me a few minutes. If you would be kind enough to drop a line to recruitment@eurocell.co.uk, I'd be happy to call you at your convenience to discuss further.

Explore other reviews about Eurocell

5.0
7 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Work hard get rewarded. Recognition has greatly improved The senior team in my region are fantastic.

Cons

Working rotation saturdays 1/3 Small list

avatar
Eurocell Response
4y
Thank you for your amazing review, it's great to hear such positive feedback, and it helps form a picture for potential employees regarding working for Eurocell, and where we are heading. I wish you a long and successful career with Eurocell.
1.0
1 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None. Absolutely awful. Stay away!

Cons

Unfortunately, my experience at Eurocell has been overwhelmingly negative. The business is reactive rather than strategic, with a clear lack of leadership, direction, and long-term vision. Following significant leadership changes, there appears to be considerable uncertainty around priorities and decision-making, resulting in confusion, inconsistency, and a lack of accountability across many areas. Collaboration between departments is virtually non-existent, with teams operating in silos and often working against, rather than alongside, one another. Instead of addressing root causes, the culture seems focused on constant firefighting and short-term fixes. Even straightforward tasks can become frustratingly complex, creating unnecessary pressure and stress for employees. Staff turnover is alarmingly high, particularly within manufacturing and branch operations. People leave on a regular basis, yet little appears to be done to understand or address the reasons behind their departures. Vacancies are simply refilled, and the same issues persist. It feels like a revolving door, with experienced employees leaving and new starters quickly becoming disillusioned. Employee morale is among the lowest I have witnessed. Many colleagues feel undervalued, unheard, and disconnected from the wider business. Development opportunities are inconsistent. The atmosphere is negative, with people focused on getting through the day rather than feeling motivated or engaged. The wider working environment does little to help. Facilities are basic, broken loos, no canteen, and there are few opportunities to build relationships across teams. What makes this particularly disappointing is that two or three years ago there appeared to be a genuine effort to improve the organisation. New leaders brought fresh ideas, stronger communication, and a focus on culture and employee engagement. For a short period, there was a sense of optimism and momentum. Unfortunately, much of that progress has been reversed. Many of the individuals who drove positive change have since left, and little evidence remains that their vision or initiatives have been sustained. Unless significant changes are made to leadership, culture, communication, and employee retention, I struggle to see how the business will stay running. This is an old sinking ship! Stay away!

See reviews by: Helpful|Rating|Date|All