Poor Leadership. Not dedicated to the needs of their customers and employees - Director Equifax Employee Review

1.0
25 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Very few Pros as the company staggered significantly after the security breach. All resources were thrown towards the security issues neglecting on-going business and support. All the security measures that were put in place were reactionary and not proactive. The company has very dedicated employees who work hard to accomplish managerial goals with little to no guidance. There is an excellent work-life balance with the ability to tele-commute.

Cons

Strong disconnect between sales and implementation organizations within the company. The implementation side of the company extremely litigious and does not innovate to meet the needs of the sales side, especially in government sales. There is very little management oversight leading to poor implementation and improperly defined projects. Constant rotation of personnel from project to project leaving in flight projects in limbo. Threes also culture of dishonesty within the ,management ranks in terms of full disclosure of issues to both customers and employees. Pay and health benefits are sub par for employees. For such a large company, the health insurance premiums are substantially higher than many small to midsize companies. The structure of the 401K program is atrocious and only benefits senior executives. The meager 4% matching is given once at the end of the year leaving employees unable to take full advantage of market runs.

Explore other reviews about Equifax

5.0
1 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- company is entering a growth phase and gives importance to innovation - promotes analytic talent

Cons

Takes time to understand overall organization

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Zero Ghosting: Communication was super consistent and clear from start to finish. I was never left wondering. Flexible & Open: The hiring managers were genuinely open to discussing the scope of the role, rather than just handing down a rigid checklist of duties. They Stuck to the Timeline: They verbalized exactly how long the process would take and followed through perfectly. No unexpected delays or moving goalposts.

Cons

Missed the In-Person Connection: While the remote process was smooth, I would have loved the opportunity to meet some of the team in person before finalizing everything. Needed More Day-to-Day Specifics: The big-picture conversations about the role were great, but I could have used a bit more clarity and specific detail around what the actual daily routine and tasks look like.

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