Great place to gain/expand experience and life-long friends. - Support Engineer Entech Employee Review

4.0
9 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility, family first environment, learning and growth opportunities, amazing coworkers.

Cons

Rapid growth has shifted the level of service delivery in a negative direction, accountability in pivotal positions, internal communication lacks in some areas.

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Entech Response
1y
Thank you for taking the time to share your thoughts and experiences. We're thrilled to hear you valued the flexibility, family-first environment, and opportunities for growth at Entech, as well as the amazing connections you made with your coworkers. We appreciate your feedback about areas for improvement, particularly service delivery, accountability, and communication. We are committed to continuing the progress we’ve made to ensure that both our service and employee experience remain strong. Thank you for your contributions during your time here, and we wish you the very best in your future endeavors!

Explore other reviews about Entech

5.0
29 Mar 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlimited time off, very little expectations to work more than 40 hours a week unless on call. Growing company that promotes from within often. Varied client base with lots of interesting clients. Always a lot to learn and not boring.

Cons

Focus sometimes on the wrong things. Need to get back to what made the company so successful and when employees were generally happier. Lots of change and confusion sometimes. Hard to know who to go to in order to get answers. Weak documentation of standard operating procedures. Pay transparency is lacking. Lack of clarity of what it takes to earn more money. Needs to invest more in technical staff and less on other supporting roles in the company.

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Entech Response
2y
Thank you for your feedback. We appreciate your positive comments about our unlimited time off, internal promotions, and diverse client base. We understand your concerns about focus, change management, documentation, pay transparency, and resource allocation. We are actively working to address these areas, including refocusing on what made us successful (going back to basics), improving communication channels for clarity, enhancing documentation of procedures, and reviewing our compensation structure for transparency. We value your advice and commitment to improvement. Our goal is to create a supportive and transparent environment where employees thrive. Thank you for sharing your insights and being part of our journey toward continuous improvement.
1.0
11 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Legacy principles used to mean something, but that is long since lost. I guess snacks which many have referenced in other reviews...so if you want some free granola bars maybe this could be the place for you.

Cons

The soul of this company and its leaders was sold following acquisition from private equity. All of the promises of growth opportunities for employees was just smoke and mirrors. "Enabling people to do what matters" now only apply to the elite, and the good and faithful employees are simply discarded. Their favorite way of getting rid of people is "position elimination"...this way they don't have to deal with proof of poor performance, and the rest of the HR items that come along with terminations...especially if you meet all of your job duties and expectations. For many years they would preach family and community. Most of us bought into it, loved what we were building, and followed those that lead us, but that all changed in 2024. Offshore replacement is now the new normal, as people are exited, more staff from overseas shows up. The most recently appointed leadership team has rapidly accelerated the cultural collapse, and in less than a year has managed to exit multiple loyal employees with 5 or more years tenure. Poor business operations by forcing the team to block the free Windows 11 updates, and then made clients to pay for the upgrade. Preventing them from attempting the upgrade themselves so you can turn around and charge them is flat out unethical. What pains me the most is the original leaders allowed this to happen, I hope your eventual payout is worth it at the end...success off of the backs of every loyal person you hoodwinked with promises of growth and future along the way.

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