Good place to start but unhealthy to stay for long - English Language Teacher EduEdge Learning Hub Employee Review

My experience at EduEdge provided me with strong exposure to backend administrative operations and the importance of structured processes in ensuring smooth day-to-day workflow. I developed a deeper sense of systems thinking, understanding how individual tasks contribute to overall organisational efficiency. The role also encouraged the use of technology, including integrating AI tools into daily work to enhance productivity and continuously improve processes. In addition, I strengthened my communication skills through regular customer interactions, gaining insights into the psychology behind customer decisions and how to manage expectations effectively. The experience reinforced the importance of attention to detail, clear and consistent communication, and effective task prioritisation in a fast-paced environment.

The fast-paced nature of the role can at times result in a high workload and pressure, particularly during peak periods. Some administrative tasks may also become repetitive over time, and the need for constant attention to detail can be mentally demanding.

My time as an intern at EduEdge is one which I am immensely grateful for. My internship journey was filled with many growth opportunities and allowed me to develop holistically both professionally and personally. My positive experience nonetheless would not be possible if it were not for the guidance of patient teachers and mentors who were willing to provide help whenever we faced roadblocks along the way. As the title of this reflection suggests, my internship experience is best captured by the phrase: teaching to learn, learning to teach. The opportunity to engage in hands-on teaching experience has been instrumental in my development and understanding of the teaching profession. My position as a co-teacher allowed me avenues of experimentation and learning in a safe environment under the tutelage of my mentors, while also being able to interact with students from the perspective of an educator. In this sense, I had the privilege of being both a learner and a teacher.

The workload might get heavy at times with submissions from different subject levels overlapping alongside other projects such as crafting the Canva video slides. This heavy workload might also inevitably mean that I would have to make sacrifices in my personal life in order to ensure that the given task at hand is done before the deadline. However, with difficulty comes the opportunity for growth and I believe that this pushed me to build better time management skills.