Overworked and Underpaid - Account Executive Edelman Employee Review

2.0
6 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Edelman made me the best employee I could be. I learned to be an efficient and thorough researcher, and the steep learning curve forced me to learn quickly. Every job since has been much more manageable, and I am grateful to have had this experience early in my career. It's a young and "hip" office that is technology-friendly and hyper organized. You're surrounded by smart and capable colleagues who inspire you to work hard. Edelman is also recognized for the quality of its work and its workforce, so it's relatively easy to get a job in an industry in which it is recognized. I am proud to have worked here, though it took a few years to recover from the burnout.

Cons

Management treats its junior staff as disposable. They actually have a brilliant, money-saving strategy, which works for them. It's very hard to get a junior level position outside the internship program, which is a cutthroat program in which only the best are offered a job, if one is even available (don't believe them if they promise one is, many people have been fooled into staying for six months as cheap labor and kicked to the curb). When people are finally hired, they are thrilled to be an official member of the Edelman family, so they are convinced that they love their job, despite the abuse of their time and lack of compensation. The starting salaries after the internship are low, and people get small increases (~2-3% on average, 5% if you're lucky) annually, which compounds to a still small salary. Still, the internship burns into the culture that you are lucky to be there, so you stay, though switching companies would get you a vastly greater salary and a superior work/life balance. You won't be paid a livable wage. Even if you did have money to spare, you wouldn't have time to spend it on hobbies because you won't consistently leave the office at a reasonable hour. You're expected to be on call at all times (I personally was tracked down at 4 am and nonstop weekends for a three-month period), and was negatively reviewed for not signing up for additional weekend coverage immediately following that quarter. It's common for employees to stay until 8 or 9 pm, or later. Edelman promotes the "work hard, play hard" mentality, which is just another way of saying you work late and maybe crack open a beer with your colleagues at 9 pm when there is still work to be done. Suffice it to say that the people on the 24/7 cycle are junior staff. The people who, bolstered by blatant favoritism, don't burn out, eventually rise through the ranks, but most stagnate at middle management until they are pushed out.

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Edelman Response
6y
Wow. I'm sorry that you had a bad experience in terms of the demands of this job on your time. It does sound to me like there should have been more intervention to help you manage your work commitment. We do train managers to work with their staff on finding the right balance for them to get the learning and opportunities that they want while retaining personal balance; some are better at this than others. There is also responsibility on each worker to honestly and clearly raise their concerns. If there is more that you'd like to share that you didn't already with local HR before you left, please reach out to me directly at Maria.O'Keeffe@edelman.com.. This might not be what you were expecting but I'm going to agree with you on our internship hiring. I'm ok with this program being competitive and us only hiring the best candidates. That is the program's goal. We do pay all of our interns and have honest conversations about our plans to hire. The realities of business mean that our decisions to hire can change quickly at times. I understand how this is hard for candidate and don't want to underestimate that, but it's also a business reality that will be true elsewhere. Maria O'Keeffe, Executive Director US HR

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