Positive culture with leadership that values employees, but promotion delays frustrate - Account Manager Edelman Employee Review

4.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Senior leadership demonstrates a consistently positive and motivating attitude. Effort is genuinely recognised, whether that's going the extra mile on a project or putting in extra hours when needed, you feel valued rather than taken for granted. There are truly talented people to learn from, and the exposure to global clients adds an great insights into the industry. The company takes work-life balance seriously and offers meaningful flexibility, even if the nature of the role occasionally calls for longer days. Overall, the culture is one of the strongest aspects of working here — collaborative, supportive, and genuinely enjoyable to be part of.

Cons

Promotion cycles have moved from every six months to annually. Several talented mid-level employees have left as a result of missed promotion windows. A real loss that feels avoidable. The shift to enforcing a three-day office requirement has caused friction, particularly for staff hired on remote contracts. Losing experienced people over a change in working arrangements, rather than performance, is a concern worth addressing. There has been a broad assumption at a senior level that AI would absorb junior responsibilities, but this has proven far more complex in practice. The result is that mid-level staff are routinely picking up junior work, which stalls their development.

Explore other reviews about Edelman

5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

good people and cool clients

Cons

not a lot of work life balance

1.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

As always, the people you work with. Nice office spaces.

Cons

Uncertainty and contradictory information. 'Senior' teams have client meetings and make decisions that are not relayed to the teams, solo miscommunication and frustration is the bread and butter of operation. They don't have business visiblity for the next 2-3 weeks so they try to pivot and impress the client up to 3 times a day, which is time consuming, it burns out and rarely anything gets to the client. A very vertical organization, something is right or wrong simply because a 'VP' says so. They claim to be supportive, to have programs, to do everything for their employees, but when you actually need something, you realize you're on your own.

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