Good projects but micromanagement prevails - Sr. Analyst Managed Services EXL Service Employee Review

3.0
14 May 2024
Recommend
CEO approval
Business outlook

Pros

Good projects and team mates, especially the Consultants and Sr. Consultants, who are actively engaged in the work.

Cons

Too much micromanagement instead of actually doing the work. Management is poor and can be condescending, taking the ideas without acknowledging. There is a more hierarchical ideology than colleague culture. Right people are seldom acknowledged for their hard work.

Explore other reviews about EXL Service

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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