Great Company to build a career - Anonymous employee EXL Service Employee Review

4.0
5 Aug 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Professional work environment Great Leadership and management in the organization across most areas Ability to build your career in the domain/ industry of your choice Lots to learn from an Operations & Quality management standpoint - Great DNA

Cons

Not a very tech savvy company - from a marketplace standpoint and ability to successfully implement Information systems (weak technology team in general) Slow to provide the latest automation tools for employees in functional areas (like expense statement submission, travel management, smartphone integration etc) Bad to average pay masters Stingy on providing employee training - restricted to a select few at each level

Explore other reviews about EXL Service

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

1.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Location, building amenities, nice view

Cons

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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