1.0
15 Jun 2016
Anonymous employee
Current employee, more than 8 years
Chico, CA
Recommend
CEO approval
Business outlook
Pros
The pay is good and the hours are flexible.
Cons
EXL bought my company and took away benefits. For example, starting the job I received 15 days PTO, but as I got more seniority I got more PTO hours. After EXL bought us, everyone got 15 days PTO. We also used to have a Christmas party every year and work-sponsored lunches, but that too was taken away when we got bought by EXL. There is a strong feeling that they don't care at all about their employees; they only care about their bottom line.