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EF (Education First)

Engaged employer

Travel opportunities, but parking and roles are lacking - Customer Success Manager EF (Education First) Employee Review

3.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Travel, office life, remote for 1 day

Cons

No more CSM roles, need parking

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EF (Education First) Response
1mo
Thank you for your review, and for sharing your experience as a Customer Success Manager in the EF Austin office. Our Sales and Customer Success structure continues to evolve as we grow, and that growth would not be possible without our dedicated team members. If you’d like to talk through what this means for your career path, we’d encourage you to connect with your manager or your Recruitment and Employee Development team. Also, we continue to look for more convenient parking options available to staff and appreciate the note about this.

Explore other reviews about EF (Education First)

5.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

good community and positive work culture

Cons

pay can be a little low

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EF (Education First) Response
5mo
Thank you for sharing your experience with us. We’re glad to hear you enjoyed the community and positive work culture at EF. The Coop experience is a great way to get to know EF. We appreciate your feedback on pay, and input like yours is helpful as we continue to review our compensation practices.
4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Cons

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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