The Westbury Hotel - Food and Beverage Assistant Doyle Collection Employee Review

5.0
15 Apr 2025
Recommend
CEO approval
Business outlook

Pros

The Westbury is a glimmering staple of luxury hospitality brands. Highlighting commitment to a safe, comfortable, and luxurious outlet. Anticipating and exceeding expectations is the key of the Doyle Collection’s success, one which the Westbury strives in each day. The Westbury not only allows you to constantly progress in your career, but also push for longing relationships with the lovely staff in which it inherits. People such as Cian O’dea from the gallery, Laeticia from HR, Peter from maintenance, or Dave from room service all bring their own distinguished characteristics to life in this workplace, eliminating the idea of working for only monetary gratitude, to building enjoyment, and even family like connections with one another within the workspace. The Westbury enhances personal service to almighty levels, not only serving their guests to the highest standards, but ensuring that each staff member is also recognised and made feel welcome, which is what makes the Westbury such a great place to work.

Cons

The only con the Westbury has is if you didn’t visit it once.

avatar
Doyle Collection Response
1y
Thank you for your comments, we appreciate your thoughts and feedback

Explore other reviews about Doyle Collection

5.0
5 Oct 2025
Recommend
CEO approval
Business outlook

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Cons

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
avatar
Doyle Collection Response
7mo
Thank you for your comments, we appreciate your thoughts and feedback
2.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
avatar
Doyle Collection Response
2w
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
See reviews by: Helpful|Rating|Date|All