Doyle Collection Reviews

3.9

75% would recommend to a friend

(226 total reviews)
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Timur Sentuerk

87% approve of CEO

75% positive business outlook

Doyle Collection has an employee rating of 3.9 out of 5 stars, based on 226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doyle Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

226 reviews
3.0
10 Feb 2017

Good hotel learning environment

Recommend
CEO approval
Business outlook

Pros

Worked here 4-5 days a week while studying 3 days Good team environment Good support for student chefs gave me fair amount of responsibility Good clean kitchen with strong work ethic

Cons

Had some difficulties with direct supervisior Overblown box ticking for HACCP normally wouldn't mind but felt that relabelling everything in the walk ins and freezers every 2-3 days so nothing was dated more than 3 days was dangerous,

1.0
29 Apr 2022
Recommend
CEO approval
Business outlook

Pros

- Easy place to get a job because of the lack of staff they always have (though I would consider other place first because this one can burn your mental health for sure)

Cons

- Management: Some floor managers / supervisors have their position not because deserving them, but because of having friendships with "important" high position people. This means that you won't find anyone who knows what "to be a manager" actually means and, of course, you will have a hard time trying to have some "respect" for yourself and finding "fairness" in the day by day work and responsabilities. Some of them have been promoted to "manager" positions by threatening to change jobs, and, of course, because of the lack of staff, it's the only way of keeping them. - HR department: There are no "real" channels to communicate any concern or trouble you may have during your day or with your managers. There is no one to talk to in case of a problem. The HR department, that should act as the "neutral" side in any minor or huge problem, does not get involve in anything. So, it does not matter if your manager disrispects you constantly, the answer they will provide you is "talk to your manager". - Little pay, unreal expectations and responsabilities: 11 euros per hour + having to deal with more responsabilities than what you were informed in your interview / by your manager in your first day, does not make anyone happy. - Respect would be demanded by fear, not by example / leadership: What else can be said regarding the management style in this company? I think this resume everything in just one statement. - You will see lots of times the phrase "Great place to work" everywhere around the hotel and will wonder wtf voted in that survey? - Areas for the human resource are depressing. - They have like 5/6 people that are the "mental health aiders": Try reaching one of them and tell me if you actually get the chance. - No real induction for basically anything. You will be through in with the lions and expect to not be eatten by them.

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Doyle Collection Response
4y
Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. It is extremely unfortunate to read this review. If you would like to address these topics directly please do contact Theresa_Murphy@doylecollection.com Wishing you well and all the best. The Doyle Collection
4.0
13 Apr 2018
Recommend
CEO approval
Business outlook

Pros

If your goal is to work in the hospitality industry. The doyle collection is a great place to start at. - Meals on duty - Easy way up to room service, reservation and even front desk - Good team and company overall

Cons

Wilde, Westbury Hotel - Poor management. - Hard to book vacations and get approval at the beginning. - not a 5 star restaurant. - poor tips considering the price of the room.

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Doyle Collection Response
7y
Thank you for your feedback. We really appreciate receiving well rounded, constructive reviews. We agree, we rate the meals on duty (and the breakfast!), we believe we offer great opportunities to progress and the team are lovely. While we can't change the tips our guests leave, we can take on board your feedback in regards to management, booking holidays and having more 1 on 1 time. This has been shared with HR and the management team. The Doyle Collection
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Glassdoor has 238 Doyle Collection reviews submitted anonymously by Doyle Collection employees. Read employee reviews and ratings on Glassdoor to decide if Doyle Collection is right for you.