Hard work but satisfying - Retail Store Manager Dollar General Employee Review

4.0
17 Jan 2011
Recommend
CEO approval
Business outlook

Pros

Small box retail with customer service number 1. As the manager, you are the voice of Dollar General, helping customers save money and being a positive influence in the community. Tons of opportunity to advance. With over 9200 stores and thousands more planned, you cant deny we are doing something right!!

Cons

Its hard work if you dont have the right people in the right position. You can make it as hard as you want but you are the captain, as you go so does your store.

Explore other reviews about Dollar General

5.0
27 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Provided with everything you need to succeed

Cons

Fast paced environment, a lot of turn over.

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You have an opportunity to create good good relationships with your customers.

Cons

There is no work life balance. If you’re a store manager you’re expected to be there 24/7 if necessary. You’re also salary, so you’re paid for a flat 40 hours but required to schedule yourself for a minimum of 48 hours. No holiday pay, no overtime. You have access to two types of bonuses but they’re IF you qualify for them. You get little to no support from upper management and constantly told you’re not doing enough. They don’t care if you’re having staffing issues and still expect you to get the truck completely worked in 2 days and the store to be 100% recovered daily, even if you’re alone. Then they’ll either look for ways to write you up to terminate you or push you until you quit.

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