Awful experience - Personal Banker II Dollar Bank Employee Review

1.0
3 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Learned a lot about loans and the different types of accounts

Cons

Too high of standards for customer service and sales goals. They have this weird 2 second 20 ft role they expect branch employees to abide by when every customer walks in the branch.

Explore other reviews about Dollar Bank

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

Parking is expensive to be in the office downtown

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

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