Does Dollar Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Dollar Bank employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dollar Bank. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Dollar Bank?

71% of Dollar Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dollar Bank 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Dollar Bank?

Branch Manager (20) , Personal Banker (16) , Personal Banker Supervisor (15) , Bank Teller (14) , Assistant Branch Manager (12) , Teller (11) , Customer Service Assistant (10) , Assistant Manager (9) , Customer Service Representative (8) , Manager (5) , Relationship Manager (5) , Loan Representative (4) , Loss Mitigation Specialist (4) , Personal Banker II (4) , Administrative Assistant (3)

What are the pros of working at Dollar Bank according to real employee reviews?

"Many great people are leaving...witch is changing the dynamics of the company... if it's not broke don't fix it" ((in 32 reviews)); "the benefits are great and the company functions are nice" ((in 31 reviews)); "Training is good" ((in 20 reviews)); "Work Life Balance is great" ((in 19 reviews)); "Working at a bank the hours were nice, and my coworkers were friendly." ((in 17 reviews))

What are the cons of working at Dollar Bank according to real employee reviews?

"Low pay and not that much of a raise" ((in 73 reviews)); "It is based on how upper management feels about you." ((in 26 reviews)); "A lot of branches only run on 2 managers, which makes it impossible to make sure the branch is covered." ((in 8 reviews)); "The technology is outdated and needs improvement." ((in 7 reviews)); "No Commission For Your Efforts" ((in 7 reviews))

What are employees saying about Dollar Bank redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dollar Bank redundancy and their outlook for job security at Dollar Bank in 2026.

Dollar Bank Reviews

3.9

71% would recommend to a friend

(397 total reviews)

James J. McQuade

84% approve of CEO

65% positive business outlook

Dollar Bank has an employee rating of 3.9 out of 5 stars, based on 397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dollar Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

397 reviews

5.0

8 Jul 2026

Fantastic teamwork and supportive colleagues throughout

Personal banker supervisor

Recommend

CEO approval

Business outlook

Pros

So far everything has been a Pro, total teamwork! Everyone is so kind and so helpful. My experience has been nothing but wonderful. My management team and coworkers are the best. They only seem to want the best for you and if you want to move up or go in a different direction, they are more than happy to help you!!! The training is great and very thorough!!!

Cons

I have not had any cons so far!!!

4.0

23 Jun 2026

Great company but some opportunity to improve

Vice president

Recommend

CEO approval

Business outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

4.0

19 Jun 2026

2-year review

Personal banker supervisor

Recommend

CEO approval

Business outlook

Pros

Community environment, very friendly workers Networking opportunities Community involvement Sales goals are feasible

Cons

Compensation does not feel competitive HR is slow to respond to inquiries and concerns

Viewing 1 - 3 of 397 Reviews

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Jobs at Dollar Bank

Part-time Teller, Monroeville

Monroeville, PA

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Brand & Social Media Coordinator

Full-time Teller, Greengate

Greensburg, PA

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Sales Call Center Representative

CUSTOMER SERVICE ASSISTANT I

Dollar Bank

Dollar Bank Reviews

Company ratings over time

Reviews by job title

Fantastic teamwork and supportive colleagues throughout

Great company but some opportunity to improve

2-year review

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Jobs at Dollar Bank