Wonderful co workers and training, terrible management and pay. - Customer Service Assistant Dollar Bank Employee Review

1.0
19 Apr 2011
Recommend
CEO approval
Business outlook

Pros

You may meet some really great people and learn a lot about the banking world.

Cons

VERY political, complaints against management do not get followed up on EVEN when you go to HR. Almost no change of advancement since they promote from outside rather than inside. Management is 50/50, some are wonderful and intelligent, some are demeaning, offensive and have no right to be in the positions they are in. Pay is terrible, raises are a joke, the amount of work you do at a busy branch for the pay you receive is not worth it. The "branch support" team they boast acts like a bunch of high school kids by bullying employees, management and trainees, they don't support anything, they don't take complaints and concerns seriously, they are sneaky and will go behind your back in a second if they feel they can benefit in some way.

Explore other reviews about Dollar Bank

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

Parking is expensive to be in the office downtown

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

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