Pay is awful and sr mgmt is old - CSA/CA Dollar Bank Employee Review

1.0
28 Aug 2015
Recommend
CEO approval
Business outlook

Pros

They will not fire you. and I'm not expected to work from home

Cons

Pay is way too low. You'd make more money if you worked at Walmart. No lie, if you are a CSA, your pay is too low to qualify for their CRA programs. (This is a program for people who don't make a lot of money to buy their own home) Their idea of being technological advanced is a video teller. I still use Microsoft 2003 programs. The management is so old they just think that this internet thing is just a phase that'll pass. No need to invest in that kinda stuff. They refused to pay for updates to computer programs for 13 years and now to update it it'll cost the company $80 grand. They're to the point that they're so cheap that it actually costs them money. They brag about this culture of the bank, but everyone who isn't upper mgmt is unhappy. Do not work here

Explore other reviews about Dollar Bank

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

Parking is expensive to be in the office downtown

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunity at dollar for growing your knowledge and experience. Leadership does care about their people and there is a a fair bit of access to executive management. Benefits are pretty good with insurance, gym reimbursement, 401k match and other things.

Cons

Performance incentives are sorely lacking here. If you are a high performer, you get the same performance incentive distributed into your 401k as someone who is average. Management also has a track record of adding responsibilities but not necessarily increasing compensation. The other main item is that the majority of employees have started and stayed at dollar. Coming in externally with difference experiences can be challenging.

See reviews by: Helpful|Rating|Date|All