Business development - Business Development DemandZEN Employee Review

2.0
17 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Remote work. Nice people for the most part. Fun programs for employees like a rewards system that your colleagues give out at their discretion and some contests. The owners are very nice and seem to be trying to constantly improve things.

Cons

Do not trust their employees. They treat them like criminals by constantly monitoring their every move. Micromanagement in the digital age; it’s borderline insane. They do not just track your time, work ethic and what you produce. They track your mouse and keyboard movement to get an activity percentage, they take multiple screenshots of your computer every 10 minutes (literally) of every hour of everyday. They monitor voice and video. Read messages and emails. This causes stress, anxiety and a feeling of distrust in the environment leading to a high turnover rate. Which is why I left. The days are smartly planned out to the tee; and add that to the monitoring software they use, you feel like you can’t even run to the kitchen and make coffee without getting dinged for 3 minutes of low activity. They don’t want to pay for a cent of time that you are not sitting there grinding away. I was even told to clock out if the mail carrier rang the doorbell. What happened to two 15 minute breaks in the work day?

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DemandZEN Response
7y
Thank you for your feedback. We regret that aspects of your experience with DemandZEN fell short of your expectations and caused feelings of stress, anxiety, and distrust. While we strive to implement tools that enable us to run more effectively and efficiently as 100% remote company, we understand that monitoring can feel like micromanagement and “big brotherish”. Typically, we use monitoring resources as a way to dive deeper into issues, such as quality assurance for client campaigns or to help an employee who is struggling in a specific area. However, your feedback has led us to take a closer look at how we communicate and manage the use of such tools. We trust and believe in our employees, and it is important this is conveyed by our actions.

Explore other reviews about DemandZEN

5.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

I've been working as a BDR at DemandZen, and I'm really impressed with the company culture. Even though it's a remote environment, everyone is incredibly supportive and collaborative. You never feel like you're on an island. The best part for me was the onboarding and training process. It was genuinely engaging and very thorough. I felt like I was set up for success from day one, with a clear understanding of the role and the expectations. It wasn't just a boring slideshow; we had practical, hands-on training that made a real difference.

Cons

Honestly, I don't have any major cons. The pace is fast and you're expected to perform, but that's the nature of any BDR role. The supportive team makes the high-pace environment manageable and even fun.

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DemandZEN Response
7mo
Thank you so much for taking the time to share this thoughtful review! We’re thrilled to hear you’ve had such a positive experience with both our culture and onboarding process. 🌟 Creating a supportive, connected environment — even in a fully remote setting — is something we’re incredibly proud of. It’s great to know that our hands-on training helped you feel prepared and confident from day one. We also appreciate you recognizing the pace of the role — you’re absolutely right, BDR work moves fast! We’re glad you feel the collaboration and support from the team make it both manageable and rewarding. Thanks again for being part of the DemandZEN team and for highlighting what makes this place special. 💚
5.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The culture is genuinely supportive — everyone from leadership to peers wants you to succeed. You get exposure to a variety of clients and industries, which keeps things interesting and helps you sharpen your sales approach. Clear expectations and consistent feedback make it easy to improve quickly. Work-life balance is better than most sales roles; the remote flexibility is a huge plus. Management actually listens and implements feedback — not something you find everywhere.

Cons

It can take some time to ramp up with new clients or products since every engagement is different. Because it’s an agency environment, priorities can shift quickly — you need to stay adaptable. Compensation is fair, but the commission structure can feel conservative if you’re used to traditional SaaS models.

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