Revolving Door - Call Center Representative Datafied Employee Review

2.0
12 Mar 2014
Recommend
CEO approval
Business outlook

Pros

The people are nice enough.

Cons

Shoddy training(a ton of information and your basically thrown into it) and impossible call numbers that must be met. They are constantly bringing in new temps. When I was there for my short time period, people came and went so fast I didn't even get to really know anybody. I myself thought I was doing a satisfactory job because my call volume was at the top of the call report. I was averaging 8 calls per hour, and the expected is 10, regardless of circumstance and how well you narrate each call in your notes. I got a call from the temp service one day and was told that my assignment was over. Just not worth the amount of stress considering what they pay. It's a shame because after being there for 3 weeks, I was really starting to get good at it and they just don't give you the time to adapt at all.

Explore other reviews about Datafied

5.0
29 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Easy work really straightforward communication

Cons

Did not have a secure job year round.

1.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I have nothing positive to say about this company.

Cons

Hired through staffing agency with no clear job security, end date, or benefits * Training was disorganized with multiple trainers and inconsistent instruction * One trainer disappeared during onboarding, leaving gaps in training * Employees pushed into production queues too quickly without proper preparation * No consistent coaching or support from assigned leadership (rare communication from coach) * No visibility into KPIs or performance metrics despite being told they would be available * Minimal feedback or performance reviews, making improvement difficult * Abrupt termination communicated by staffing agency with no warning or professionalism * Poor communication between leadership and employees * Some leadership/trainers were dismissive or unprofessional in meetings and chats * Pay lacked transparency and varied without clear explanation * Strict time monitoring on employees with little flexibility or support * Work involved frequent hostile responses from outside facilities due to nature of calls * Holiday “appreciation” efforts felt disconnected from actual working conditions

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