8 Mar 2023
Custom Ink Response
3yThank you for providing your feedback to us. Your insight helps us better understand how we can improve. We’re glad you were happy with the pay, opportunities, and culture. To address the layoffs, Custom Ink closed two of our production facilities in January, impacting 358 people in Reno, NV and Charlottesville, VA, due to increasing production costs and tight labor markets. About 400 team members remain employed in other roles in those locations. We also supported Inkers through their transition with generous severance packages and an extended benefits period. We acknowledge and understand that these decisions deeply affected people’s lives, and we are committed to providing individuals with the care and support they need during their transitions. If you have any other concerns, please don’t hesitate to reach out to us at inkerfeedback@customink.com