Do better CosmoProf ! STOP abusing your top performers ! - ASM- Assistant Store Manager CosmoProf Employee Review

1.0
18 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Our district is a hot mess . Our SM is constantly putting out fires for the DM . We get stuck running the store while our SM travels to various locations in the Southeast . DM NEVER visits stores and always “works from home “. The training managers are two faced. They suck up to the DM and gossip about her throughout the district . Very poor leadership . If you hire well , train well …. BEWARE… they will take your good hires and put them at other stores that are failing and you are back at square one hiring . NO WORK LIFE BALANCE 😡.

Cons

Everything . Poor communication. Poor training . Upper management is not in touch with what the stores deal with. Not enough operating hours to get all tasks completed as well as serve customers .

Explore other reviews about CosmoProf

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy job Discount Free samples(sometimes) Don’t have to deal with the public because it is only licensed professionals

Cons

You work alone for a few outs Also if you are scheduled Sundays you work alone. Some people come in and steal and it’s scary if you don’t know how to handle the situation. Especially if you are alone Even though you don’t have to deal with the public you do at the same time because some people come in and try to shop even though they don’t have a license.

1.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Customers are really nice and they do sell great products in store.

Cons

Don't walk but run as fast as you can. The job is easy for the most part and customers are great .Upper management is horrible!! Be prepared to work open to closes with no overtime. My raise was literally .13 cents and that's with making most of my goals. They will tell you about the bonus structure, but the goals are truly unachievable. My first Red flag was how everyone stayed quiet, defeated, and miserable on zoom meetings.Before the economy took a turn for the worst they literally couldn't hold on to a managers. If you're completely desperate for a job, I can't even say I'd recommend one.

1
See reviews by: Helpful|Rating|Date|All