3.0
26 Jun 2023
Current employee, more than 1 year
Indian Land, SC
Recommend
CEO approval
Business outlook
Pros
They need bodies especially at service desk level, so if you need to break into IT it's an option at least. Learn about how MSPs handle business which is a good early lesson if you're serious about the industry. Room for advancement if you can rub a few brain cells together and actually know anything about computers.
Cons
Some of the SD work resembles generic call center more than actual IT, you may be shocked at how low the bar is for some colleagues with their knowledge level. Flighty organization with seemingly constant restructuring, they send you awful hardware, many rungs of management all trying to handle their own little fiefdom. They also love to outsource internally.