Sales agents and insurance products are a scam - Retention Sales Combined Insurance Employee Review

1.0
1 Oct 2014
Recommend
CEO approval
Business outlook

Pros

If you have no scruples, you will do well selling their products. I have nothing good to say about this company.

Cons

My first job was at Combined and I was on the retention team. When customers called to cancel their policies, it was my job to retain their business. Time and time again, the same sales agents' customers would call to cancel. Agents were selling the policies like that of a large reputable company's disability / life product (ie: GWL, Sunlife, Manulife, etc). When it was time to claim, people were shocked when they were told they had barely any coverage. We reported the scamming agents, but it was evident the company did not care. They purposely targeted rural areas and low income neighbourhoods, preying on the ignorant, illiterate and uneducated. I could not wait to get out of there.

Explore other reviews about Combined Insurance

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great work / life balance, phenomenal health insurance benefits, supportive management, team mentality

Cons

I don't like the new 4 day in office mandate but it's fine.

3.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Fair company. Mgmt was ok

Cons

Low salary not overtime I’d offered

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