Unrealistic sense of what it's like to run a store. - Associate Manager Coach Employee Review

3.0
2 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Money. Benefits. Flexible scheduling. Bonuses were nice, but have largely disappeared. Clientele trends to upscale, but can still be irrational and difficult.

Cons

Management is out of touch with what it takes to run a store day-to-day by the standards they put forth. They've gone through a couple of CEOs since I left, so that may not currently be the case. Culture is one of micro-management, and employee worth is defined solely by metrics that can be manipulated by something as simple as a grumpy cashier.

Explore other reviews about Coach

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and opportunities for advancement

Cons

Retail hours can be tough

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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