Absolutely Horrific Experience, Training, and Overall Enviroment - Allocations & Inventory Coach Employee Review

1.0
23 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Beautiful office building and cafe

Cons

You would assume that when starting any new position that you will be trained on the job duties at hand. This was not the case for Coach. I entered as a new employee and was shrugged off by my Manager on how to perform daily tasks. When later asked to perform such task, I would respond with "I was not taught how to do this", but it would fall back on me as if it was my fault I was not taught. When I asked for help and clarification on how to do the task, no one would come teach me, even after numerous requests. For my specific position, there were about 5/6 different programs used daily to complete the job. Of these, only one of them was not an in-house created program specifically designed for Coach, so there as no way I would have previously been well versed in the execution of the program, yet it was assumed that I knew. My team also was not very friendly, and did not take the time to get to know me and welcome their new team member. No one on my team showed me where the bathroom, printer, break room etc was, but someone else not on my team rather showed me. It was a very stiff atmosphere. Coach ended up letting me go due to not meeting 'productivity levels', but in reality, I was not meeting these 'productivity levels' because I was not trained on how to perform the tasks!! They cowardly called me 10 after I had left work that day and gave me the news, instead of respectfully and professionally letting me know in person. This ended up in my leaving some of my belongings at my desk. I have now just received a phone call from a representative at Coach that my belongings have been 'misplaced'. Do I find this to be accidentally? Absolutely not. Now I am out an expensive pair of shoes among other small belongings that I will be receiving a check for the lost cost. I now see why this position specifically has been a temporary contract role, and why the 3 candidates who came before me left/did not work out as well. It is not that we are the problem, but seems to be the team and their lack of communication skills and training.

Explore other reviews about Coach

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great team and staff, loved the managers and great environment to work in.

Cons

Not really any cons I enjoyed working here.

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

- fast paced days with lots of client interaction and team building moments - fun product dropped monthly with opportunities to be the first to own popular drops - opportunities to grow* - a great starting place to learn how to provide an elevated shopping experience and learn how to build a client book

Cons

- * Opportunities to grow only present themselves if you have a positive relationship with the management team and/or the DM - Corporate tends to lead on candidates and promise advancements or change verbally but little is done to correct behavior or advance within the company - Your store manager will determine whether the team is harmonious and fair, can be a double edged sword - you will be asked to do tasks or take on projects outside of your position with no additional compensation. It will be heavily frowned upon to decline said opportunities and tended to lead to being denied advancements - during ICE activities in the city, Coach refused to make a statement and or provide guidelines to how we as a store should respond. Associates were punished for absences related back to ICE activities

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