Chill Place to work - Senior Operations Support Specialist Citi Employee Review

5.0
4 Oct 2024
Recommend
CEO approval
Business outlook

Pros

assured growth , if you have rapport , promotion in every 12-15 months, good care of employee mental health , industry standard pay and job security since day 1 and the best part is work life balance.

Cons

Some teams may make you feel toxic because of the sensitivity of the process handled or the volumes might be just too heavy but if you wait for 12 months, just go ahead and apply in a different team through IJP, go out of that team with a promotion, with minimum 38% hike, which feels just like you switched a company.

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5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Strong name recogition. Global footprint

Cons

Outdated trading systems, hyper competitive equities department due to relatively lower street ranking

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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