Training is a shambles - Senior KYC Analyst Citi Employee Review

2.0
14 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Good facilities, management are supportive, transferable skills, excellent salary, clear career progress

Cons

The training program is poor. 1 week of classroom based theory and then weeks of waiting around for actual work to start as you wait on systems access and other groups to finish.

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5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

big company, flexibility, good people

Cons

hard job, long hours, lots of screens

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

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