Hybrid schedule and benefits, but training was chaotic - Fraud Operations Specialist Citi Employee Review

3.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule right out of “training” and FT WFH privilege came much faster than expected. There are some great benefits. Job confidence as

Cons

Training was a waste of Citi’s money and a train wreck. Facilitator was all over the place. Normally there’s a flow to training, there was no flow and it was all over the place. OJT felt like sinking or swimming.

Explore other reviews about Citi

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, great benefits

Cons

None really, no complaints at all

3.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule, supportive managers, opportunities

Cons

Once you’re in, comp basically plateaus. Layoffs are happening across the board, which tends to be the full-time culture of citi. The vibe is very much “run lean” until something actually breaks, and only then consider adding headcount. You have to be intentional about protecting your work-life balance, because the implicit expectation is that you’re always on—24/7, 365—without the support of a properly staffed team.

See reviews by: Helpful|Rating|Date|All